Book online for in-clinic and telehealth consults (for emergencies dial 000)
Current changes to manage Covid-19 risks.
Please do not attend our clinic with any respiratory symptoms, even the mildest symptoms like a runny nose, without discussing this with a GP first in a telehealth consult.
Please be aware that if you are attending the clinic you will need to wear a surgical mask for the duration of time you spend inside the clinic. Kids under 5 do not have to wear a mask.
Most of our consults are still via telehealth in the first instance. This means most appointments will be booked as telehealth consults first, and then your GP will be able to book you for a face-to-face consult when this is needed. Currently we are booking baby checks and immunisations, antenatal checks, and health assessments without needing a face-to-face consult first, and face-to-face availability will continue to increase over the next few months.
To help our community nearly all consults are bulk-billed (this excludes special procedures such as surgical procedures or iron infusions etc) until at least 30th September 2020. Unfortunately changes to Medicare billing mean that to receive Medicare rebates for telehealth consults you must have been seen face-to-face in the clinic at some time in the last 12 months. If you have not been seen in the clinic in the last 12 months but need a telehealth appointment please call reception to discuss this further or book and pay online for a telehealth consult.
Flu vaccinations clinics have ended, but we are able to book you when convenient to have immunisations.
Remember, the best public health testing facilities, and the best place to be if you are very unwell, is Ipswich Hospital.
STAY HOME USE THE PHONE – Book only telehealth consults if you have cough/cold/fever/diarrhoea symptoms, or have traveled in the last 2 weeks. We can not see any patients with these symptoms in our clinic due to public health quarantine restrictions.
MILD COUGHS/COLDS/FLU symptoms – STAY HOME AND REST, you can access a telehealth review. Please book online.
SEVERE SYMPTOMS – CALL 000 if it is an emergency (i.e. you are have trouble breathing).
OLDER, CANCER and IMMUNE SUPPRESSED PATIENTS – please call reception if you need anything, we will try to accommodate your needs as quickly and as safely as we can. Alternatively you can also book online.
Link to further information: http://ccfamilypractice.com.au/keeping-our-community-safer-in-covid-19/
Welcome to CCFP…
Colleges Crossing Family Practice is owned and operated by Dr Cath Hester and Dr Tony Bayliss. We are joined by four excellent primary care specialists, Dr Kristina Dennett, Dr Emma Philip, Dr Lauren Barclay, and Dr Amin Gayed, to help provide quality medical care for our community.
Our clinic opened in 2015, and has grown to provide care to around 10,000 patients from the local area in this short time.
We aim to provide ‘whole family’ care using evidence based medicine. All of our doctors have Australian specialist qualifications in family medicine (through the RACGP) and our practice is fully accredited with AGPAL.
Our clinic is friendly and comfortable, run by very highly trained, motivated and friendly staff. You may see us do things slightly differently here – we are continually working on improving our knowledge and processes to provide better care for our patients and also a better work environment for our staff.
Last but not least, our photos of birds, squirrels, auroras and bears are second to none!
It might be useful to know we save around 32 short appointment slots for urgent ‘on the day’ visits every day – so if you need to see a doctor the same day we are usually able to find you a spot – particularly handy for young families. These spots open after midnight each evening on the online booking app. If no free spots are visible on the online booking service please call to check with our reception staff, in particular, if your child is unwell we will make every effort to see them the same day.