Book online for telehealth consults (for emergencies dial 000)
Changes to manage Covid-19. We have moved to almost 100% telehealth consults. This means a video or phone consult with your GP for every visit for every patient. Your GP will the decide if you need a clinical review, and will be able to book this, but only after a telehealth review. This helps keep you and our staff safer.
All consults are bulk-billed (this excludes special procedures such as surgical procedures or iron infusions etc).
We are offering ‘alfresco’ flu vaccination clinics from our ambulance bay. Obviously we can’t telehealth this!
Antenatal and babychecks/immunisations will continue in clinic, however you must not attend if you have any cough/cold/fever/gastro symptoms or have been in contact with anyone suspected to have covid-19.
Remember, the best public health testing facilities, and the best place to be if you re very unwell, is Ipswich Hospital.
STAY HOME USE THE PHONE – Book only telehealth consults if you have cough/cold/fever/diarrhoea symptoms, or have traveled in the last 2 weeks. We can not see any patients with these symptoms in our clinic due to public health quarantine restrictions.
MILD COUGHS/COLDS/FLU symptoms – STAY HOME AND REST, you can access a telehealth review. Please book online.
SEVERE SYMPTOMS – CALL 000 if it is an emergency (i.e. you are have trouble breathing).
CANCER and IMMUNE SUPPRESSED PATIENTS – please call reception if you need anything, we will try to accommodate your needs as quickly and as safely as we can. Alternatively you can also book online.
Welcome to CCFP…
Colleges Crossing Family Practice is owned and operated by Dr Cath Hester and Dr Tony Bayliss. We are joined by four excellent primary care specialists, Dr Kristina Dennett, Dr Emma Philip, Dr Lauren Barclay, and Dr Amin Gayed, to help provide quality medical care for our community.
Our clinic opened in 2015, and has grown to provide care to approximately 8000 patients from the local area in this short time.
We aim to provide ‘whole family’ care using evidence based medicine. All of our doctors have Australian specialist qualifications in family medicine (through the RACGP) and our practice is fully accredited with AGPAL.
Our clinic is friendly and comfortable, run by very highly trained, motivated and friendly staff. You may see us do things slightly differently here – we are continually working on improving our knowledge and processes to provide better care for our patients and also a better work environment for our staff.
Last but not least, our photos of birds, squirrels, auroras and bears are second to none!
It might be useful to know we save around 32 short appointment slots for urgent ‘on the day’ visits every day – so if you need to see a doctor the same day we are usually able to find you a spot – particularly handy for young families. These spots open after midnight each evening on the online booking app. If no free spots are visible on the online booking service please call to check with our reception staff, in particular, if your child is unwell we will make every effort to see them the same day.